Client Privacy Policy & Form CRS
Your Privacy is very important to us.
This Privacy Notice sets forth our policies with respect to nonpublic personal information of investors, prospective investors and former investors. These policies apply to investors that are natural persons only and may be changed at any time, provided a notice of such change is given to you.
You provide us with personal information such as your address, social security number, assets and /or income information; (i) in Applications, Subscription Documents and related documents, (ii) in correspondence and conversations with our representatives and (iii) through transactions with and through Jackson Financial. We also may collect personal information about you from third party sources for regulatory or compliance purposes.
We do not disclose any of this personal information about our investors, prospective investors or former investors to anyone other than to our affiliates and service providers. Notwithstanding the foregoing, we may disclose such personal information to our attorneys, auditors, brokers, regulators and certain service providers to the extent permitted by law and, in such case, only as necessary to facilitate the acceptance and management of your investment. Thus, it may be necessary, under anti-money laundering and similar laws, to disclose information about investors in order to accept investments from them.
We will also release information about you if you direct us to do so, if compelled to so do by law, or in connection with any government or self regulatory organization request or investigations. We seek to carefully safeguard your private information and, to that end, restrict access to nonpublic personal information about you to those employees and other persons who need to know the information to enable us to provide services to you. We maintain physical, electronic and procedural safeguards to protect your nonpublic personal information.
Form CRS Document
Jackson Financial Services, LLC
July 2, 2020
FORM CRS
Jackson Financial Services, LLC is registered with the Securities and Exchange Commission as an investment adviser and, as such, we provide advisory services rather than brokerage services. Brokerage and investment advisory services and fees differ and it is important for you, our client, to understand the differences. Additionally, free and simple tools are available to research firms and financial professionals at Investor.gov/CRS, which also provides educational materials about broker-dealers, investment advisers, and investing.
This document is a summary of the services and fees we offer to “retail” investors, which are natural persons who seek or receive services primarily for personal, family, or household purposes.
What investment services and advice can you provide me?
We offer financial planning and portfolio management services to retail investors. Detailed information regarding our services, fees and other disclosures can be found in our Form ADV Part 2A Items 4, 7, and 8 via the following link: https://adviserinfo.sec.gov/firm/brochure/132252.
Account Monitoring: If you open an investment account with our firm, as part of our standard service we will monitor your investments on a quarterly basis.
Investment Authority: We manage investment accounts on a discretionary basis whereby we will decide which investments to buy or sell for your account. We have discretion to select, retain or replace third-party managers to manage your accounts. You may limit our discretionary authority (for example, limiting the types of securities that can be purchased or sold for your account) by providing our firm with your restrictions and guidelines in writing. We also offer non-discretionary investment management services whereby we will provide advice, but you will ultimately decide which investments to buy and sell for your account. You have an unrestricted right to decline to implement any advice provided by our firm on a non-discretionary basis.
Investment Offerings: We primarily offer advice on the following types of investments or products: equity securities, corporate debt securities (other than commercial paper), certificates of deposit, municipal securities, mutual fund shares, options contracts on securities, money market funds, REITs, PIPEs and ETFs.
Account Minimums and Requirements: In general, we do not require a minimum dollar amount to open and maintain an advisory account; however, we have the right to terminate your account if it falls below a minimum size which, in our sole opinion, is too small to manage effectively.
Key Questions to Ask Your Financial Professional
• Given my financial situation, should I choose an investment advisory service? Why or Why Not?
• How will you choose investments to recommend to me?
• What is your relevant experience, including your licenses, education and other qualifications?
• What do these qualifications mean?
• What fees will I pay?
The following summarizes the principal fees and costs associated with engaging our firm for investment advisory services. For detailed information, refer to our Form ADV Part 2A, Items 5 and 6 via the following link: https://adviserinfo.sec.gov/firm/brochure/132252.
• We charge an asset-based fee for our portfolio management services, which is payable quarterly in advance. Since the fees we receive are based on the value of your account, we have an incentive to grow your account value.
• We charge a fixed fee for standalone financial planning services, which is payable in advance. Since the fee is set in advance, we have an incentive to get the project completed quickly minimizing the number of hours worked
on the project.
• Additionally, the following are examples of the most common fees and costs applicable to our clients, which are separate and distinct from our advisory fees:
• Advisory fees charged by third party money managers;
• Custodian fees;
• Account maintenance fees;
• Fees related to mutual funds and exchange-traded funds;
• Transaction charges when purchasing or selling securities; and
• Other product-level fees associated with your investments.
You will pay fees and costs whether you make or lose money on your investments. Fees and costs will reduce any amount of money you make on your investments over time. Please make sure you understand what fees and
costs you are paying.
Key Questions to Ask Your Financial Professional
• Help me understand how these fees and costs might affect my investments. If I give you $10,000 to invest, how much will go to fees and costs, and how much will be invested for me?
•What are your legal obligations to me when acting as my investment adviser? •How else does your firm make money and what conflicts of interest do you have?
When we act as your investment adviser, we have to act in your best interest and not put our interest ahead of yours. At the same time, the way we make money creates some conflicts with your interests. You should understand and ask us about these conflicts because they can affect the investment advice we provide you. Here are some examples to help you understand what this means.
Because our revenue is derived from asset-based fees, we have an incentive to grow your account. Refer to our Form ADV Part 2A via the following link: https://adviserinfo.sec.gov/firm/brochure/132252 to help you understand what conflicts exist.
Key Questions to Ask Your Financial Professional
• How might your conflicts of interest affect me, and how will you address them?
•How do your financial professionals make money?
The financial professionals servicing your account(s) are compensated by salary and bonus. Since the compensation they receive is based on the amount of assets they service they have an incentive to grow our firm’s business.
•Do you or your financial professionals have legal or disciplinary history?
No, our firm and our financial professionals currently do not have any legal or disciplinary history to disclose.
Visit Investor.gov/CRS for a free and simple research tool.
Key Questions to Ask Your Financial Professional
• As a financial professional, do you have any disciplinary history? For what type of conduct?
You can find additional information about our investment advisory services via the following link: https://adviserinfo.sec.gov/firm/brochure/132252 and request a copy of the relationship summary at 800-752-2354.
Key Questions to Ask Your Financial Professional
• Who is my primary contact person?
• Is he or she a representative of an investment adviser or a broker-dealer?
• Who can I talk to if I have concerns about how this person is treating me?
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